Last updated on July 30th, 2019 at 07:10 pm
Samsung S10 won’t send emails, or Samsung S10 won’t send mails after the update? Doesn’t matter, our goal is to fix why I can’t send mails from my Samsung S10. In this tutorial, we have covered all the possible workarounds that will help you to fix this dramatic problem. Email not working on S10 is recently reported by one of the users and then the same problem is encountered by other users too.
One of the more common problems of Samsung is Samsung S10 keeps losing signal, which we have mentioned if you have the same issue then go check it out.
Trick 1: Soft Reset Samsung S10
First off, we will do a soft reset to fix Samsung S10 won’t send mails. This trick usually helps our device to fix minor glitches and refreshes the device real quick. It won’t delete any of your data, so don’t think and do it.
- Press and hold the Volume down button and Power button up until the S10 restarts.
Trick 2: Clear Cache and Data of Mail app
Cache refers to temporary data stored on the phone in regards to improving the app speed. But if you clear the Cache and Data of the Mail app, then there is a good chance that the app will restore its functionality. When you perform this action, you will need to set up the email accounts as usual.
- Open the Apps tray, there you will find Settings, tap on it.
- Go to Apps.
- To get the list of default applications, tap Menu, and select Show system apps.
- Now, select the desired Mail app.
- Choose Storage.
- Lastly, Clear Data and Clear Cache.
- Confirm, Delete.
Trick 3: Put the Phone in Safe Mode
Putting the device in Safe Mode will directly disable the third-party applications of the S10. Once your device is in Safe Mode, the Safe Mode will be written on the bottom of the screen. Don’t panic, if third-party applications won’t work, as Safe Mode disables them.
- Shut the phone off.
- Press and hold the Power button until the SAMSUNG appears and then immediately release the Power button and hold the Volume down button.
- Don’t release the Volume down key until the phone restarts.
- Now, you will see the Safe Mode in the bottom left corner, leave the Volume down key.
Trick 4: Wipe Cache Partition
Previously we have deleted only App Cache since it didn’t fix the issue, its time to delete the system cache. Still, we don’t know why I can’t send emails on Samsung S10, so let’s try this too. To find what the real issue is, we will wipe the cache partition of the phone.
- Power off the device.
- Press and hold the Bixby button + Volume Up button and then hold down the Power button.
- When you see Android Logo on screen, release all the keys. Wait for a while, ‘Installing system update’ will appear for 30-60 seconds.
- Use the Volume Down button to highlight the Wipe cache partition.
- Press the Power button to select the wipe cache partition.
- Confirm Wipe cache partition, by selecting Yes.
- Reboot system now and lastly press the Power button to restart the phone.
Trick 5: Factory Data Reset S10
Last but not the least, factory data reset deletes all the data stored on the device and revert back the device to default. Remember the day when you had set up the device for the first time? That’s it, again you have to set up the phone as usual. Along with email not working on Samsung S10, other system glitches will also be eliminated.
- Navigate to Settings.
- Tap General Management.
- Tap Reset.
- Select Factory data reset.
- If asked enter the password and tap Reset.
- Select Delete all.
Hope you will get a positive result after trying this troubleshooting. Let us know which solution did work for you!
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