When Samsung Galaxy Note 10 shows moisture detected error, the very first error you will face is it won’t charge. Moisture detected error only occurs when your Samsung phone detects moisture in the USB port. Previously, Samsung was inaccurate while detecting moisture, but now we cannot doubt on Samsung moisture detected the error.
In this post, I’ll show you some practical tricks that will help you eliminate moisture detected pop-up from the Samsung Galaxy Note 10. These solutions are used by experts earlier to fix the same issue on Samsung devices. However, if you are facing this problem and want to fix the Samsung Note 10 won’t charge after moisture detected error appeared, then follow the guide.
- 1 Samsung Galaxy Note 10 keeps showing moisture detected error
Samsung Galaxy Note 10 keeps showing moisture detected error
Trick 1: Turn off the phone
If your device isn’t affected with water but still showing the moisture detected error then perform a simple restart like this,
- Press and hold the Power button and Volume down button until the phone vibrates and the Samsung logo appears.
Are you sure that your phone did touch the water? If yes, then there is nothing to worry about since Note 10 has an IP68 rating that protects the device from water at a certain level. Here’s what you should do,
- First of all, turn off the device without waiting. Water can cause adverse effects, aside from moisture detected error, the battery would also give up when water is absorbed by the device.
- The next thing you should be doing at this point is to put the phone upright, this will push the water outside from charging port. Do not shake the device.
- Now, turn on the phone and connect the wired charger. To verify the problem is gone, do not use a wireless charger.
- Still, the Note 10 showing moisture detected pop-up, then borrow one cable from your friend and try charging with it.
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Trick 2: Turn on Safe Mode
By enabling Safe Mode, we can confirm whether it is a software issue or hardware issue. The safe mode will disable all the third-party applications and if the moisture detected error is displaying that means the real culprit is recently installed third party application. However, if the problem still continues to occur then it is a hardware related issue.
Trick 3: Wipe Cache Partition
Cache plays a very important role in boosting the phone, whereas on the other side it can cause multiple errors like this. Besides, if you have updated the phone recently, then the corrupted cache can cause such errors. Wiping cache partition will only delete the temporary files, so without worrying you can continue to execute the following steps on your Note 10.
- Turn off the phone.
- Press and hold the Volume up button and power button.
- When Android logo appears, release both the keys.
- Wait for 30-60s till the menu displays.
- Use the Volume down button to navigate through options and highlight wipe cache partition.
- Press the Power button to select wipe cache partition.
- Once the process is finished, select Reboot system now, using the same volume down button and power button.
- Finally, press the Power button to reboot the phone.
Trick 4: Perform Factory Data Reset
The master reset is the ultimate solution if none of the above tricks work to fix moisture detected error on Samsung Galaxy Note 10. Don’t forget to backup the phone before factory data reset, as it deletes all the media files, applications and other data.
How to Backup Samsung Galaxy Note 10
- Open the Settings app from the App Drawer.
- Tap Cloud and accounts.
- Choose Backup and restore.
How to master reset Samsung Galaxy Note 10
- Settings > General Management > Reset.
- Select Factory data reset > Reset.
- Enter credentials and tap Continue.
- Tap Delete all.